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Terms of use

The Government of Canada and the Parks Canada Agency (Parks Canada) are committed to providing websites that respect the privacy of visitors. This privacy notice summarizes the privacy practices for Parks Canada's online activities. All personal information collected by this institution is governed by the Privacy Act. This means that you will be informed of the purpose for which your personal information is being collected and how to exercise your right of access to that information.

Your privacy and the internet

The nature of the Internet is such that Web servers automatically collect certain information about a visit to a website, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, does not identify an individual. However, in certain circumstances, such as with the co-operation of an ISP for example, it could be used to identify an individual using the site. For this reason, the Government of Canada considers the IP address to be personal information, particularly when combined with other data automatically collected when visitor requests a Web page such as the page or pages visited, date and time of the visit.

In cases where services are provided by organizations outside of the Government of Canada, such as social media platforms or mobile applications, IP addresses may be recorded by the Web server of the third-party service provider.

Communicating with the Government of Canada

If you choose to send Parks Canada an email or complete a feedback form online, your personal information is used by Parks Canada in order to respond to your inquiry. The information you provide will only be shared with another government institution if your inquiry relates to that institution. Parks Canada does not use the information to create individual profiles nor does it disclose the information to anyone other than to those in the federal government who need to provide you with a response. Any disclosure of your personal information is in accordance with the Privacy Act.

Personal information from emails or completed feedback forms is collected pursuant to the Parks Canada Act. Such information may be used for statistical, evaluation and reporting purposes and is included in Personal Information.

Third-party social media

Parks Canada's use of social media serves as an extension of its presence on the Web. Social media account(s) are public and are not hosted on Government of Canada servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. Parks Canada uses Facebook, Twitter, YouTube.

Personal information that you provide to the Government of Canada via social media account(s) is collected under the authority of the Parks Canada Act. This information is collected to capture conversations (e.g. questions and answers, comments, "likes", retweets) between you and Parks Canada. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate Canadian law will be deleted and disclosed to law enforcement authorities. Comments that violate our rules of engagement will also be deleted. The personal information is included in Personal Information .